Support & Help

Need help with Solven? We're here to assist you with any questions or issues you may have.

📧 Contact Us

Email Support

For technical issues, feature requests, or general questions:

📧 solven.info@gmail.com

We typically respond within 24-48 hours

❓ Frequently Asked Questions

How do I change the audio environment?

Tap the audio button on the timer screen to open the audio selection menu. Choose from various environments like rain, forest, ocean, or cafe.

How do I reset my statistics?

Go to Settings > Statistics > Reset Data. This will clear all your session history and statistics.

Can I use Solven without an internet connection?

Yes! Solven works offline.

🐛 Troubleshooting

App crashes or freezes

  1. Force close the app and restart it
  2. Restart your device
  3. Update to the latest version of Solven
  4. If the problem persists, contact support with details

Audio not playing

  1. Check your device's volume settings
  2. Make sure your device isn't in silent mode
  3. Try selecting a different audio environment
  4. Check if other apps can play audio

Notifications not working

  1. Go to Settings > Solven > Notifications
  2. Make sure notifications are enabled
  3. Check your device's notification settings
  4. Ensure Do Not Disturb is not blocking notifications